Help - Ciela Village



– On our website (secure online payment).

– By phone with our Booking Department at +33(0)422 547 355 (secure payment by credit card).

Any request for a change of stay must be made at least 10 days before the beginning of the stay.

You can make your request by email at or by phone: +33(0)422 547 355

All cancellation requests must be made by email to Your request will be processed in accordance with the scale provided in the ToS.

Ciela Village offers Cancellation and Interruption of Stay Insurance through Campez Couvert, for an additional fee. You can download the cancellation insurance conditions at the bottom of the website or directly via this link.

You may choose your pitch number or two adjoining pitches for a fee (€25 for each pitch selection), subject to availability.

The full price of the stay must be paid 30 days before arrival.