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Ciela Village > Recruitment

Recruitment

The CIELA VILLAGE Group

Our History

Founded in 2015, Ciela Village is a well-known family-owned group in the high-end outdoor hospitality industry. Thanks to its steady growth, it now operates 24 3-, 4-, and 5-star campsites, located primarily in the south of France.

Over the years, Ciela Village has established itself as a leading player in the industry, thanks to the quality of its facilities, the ongoing beautification of its sites, the expansion of its services, and its exceptional locations.

But our success is based above all on the passion and dedication of our teams, who work every day to provide our guests with an unforgettable experience.

Thanks to everyone’s dedication—whether in the field, in the Reservations Department, or at our headquarters—we are delighted to welcome our guests to destinations where nature, comfort, and excellence come together to create exceptional stays.

Our Values

THE CIELA VILLAGE SPIRIT: A HUMAN ADVENTURE ABOVE ALL ELSE

Ciela Village’s success hinges on one essential factor: team spirit.

We move forward together with a shared goal: the satisfaction of our guests. Working at Ciela Village means joining a company where mutual support and a friendly atmosphere are at the heart of our culture.

Teamwork
We believe in the power of teamwork. Everyone does their part and helps create an unforgettable experience for our guests.

Caring
Listening, sharing, and empathy are core values at Ciela Village. We encourage every employee to adopt a caring attitude toward both their colleagues and our clients.


‘s Smile A smile has the power to transform an experience. It is contagious and helps create a warm and positive atmosphere. In our daily lives, it makes all the difference in our interactions.


‘s Commitment to Excellence: Excellence is built on professionalism and the dedication of every employee. We value initiative and encourage our teams to go above and beyond to ensure high-quality service.


‘s Future Our employees are our greatest asset. We offer training and professional development programs to help everyone grow and thrive within the group.

JOIN US!

Every year, we recruit talented individuals who are ready to contribute in a variety of areas: front desk, administration, lodging, technical services, aquatic center, entertainment, security, and more. Here, every role is essential to providing our guests with an unforgettable experience.

Working at Ciela Village means joining a dynamic and friendly team, working in a beautiful natural setting, and enjoying an environment where everyone can thrive and excel. Above all, we value people, kindness, and a commitment to service, because these values are the foundation of our strength and success.

Our Business Areas

BILINGUAL/TRILINGUAL RECEPTIONIST

JOB DESCRIPTION
We are looking for a Bilingual/Trilingual Receptionist to join our team and welcome and assist our guests at our campsite.
RESPONSIBILITIES
Reporting to your immediate supervisor, you will be responsible for:

  • Greet guests on the phone and at the front desk, and introduce them to the campsite and its amenities.
  • Respond effectively to guests’ requests during their stay.
  • Ensure that departures take place under the right conditions.
  • Manage reservations and handle customer accounts.
  • Collect payment for stays and handle daily cash register accounting.
  • Provide tourists with information about local attractions and practical details.
  • Track and log incidents, requests, and complaints in coordination with other departments.
  • Respond to requests for information by phone or email.

DESIRED PROFILE

  • Skills: Proficiency in English (bilingual) and a third language (trilingual) is preferred.
  • Skills: Ability to manage customer relationships, administrative follow-up on customer accounts, knowledge of the tourism industry.
  • Interpersonal Skills: Excellent customer service skills, a welcoming and courteous demeanor, diplomacy, empathy, energy, punctuality, and a professional appearance.

RESOURCES PROVIDED

  • In-house training.
  • Management procedures and specialized software (Naxi).
  • Office space, computer equipment, and work attire are provided.

JOB REQUIREMENTS

  • Contract: Fixed-term contract, Permanent contract, Work-study program
  • Location: France
  • Compensation: Pay scale under the HPA Collective Bargaining Agreement (IDCC: 1631)
  • Availability: weekends and holidays

ACTIVITY LEADER

JOB DESCRIPTION
We are looking for an Activity Coordinator to join our team and lead a variety of dynamic activities for our clients.

POSITIONS Under the supervision of the Activities Coordinator, you will be responsible for:
  • Organize and lead activities for all age groups (adults, teens, and children).
  • Organize and promote sports, recreational, and cultural activities.
  • Help organize shows and events.
  • Ensure the satisfaction and safety of participants.
  • Ensure that the activity materials are set up and put away.
  • Help foster a pleasant atmosphere and a positive image for the campsite.

DESIRED PROFILE

  • Energetic, creative, and enthusiastic.
  • Good interpersonal skills and a team-oriented attitude.
  • Experience in facilitation is preferred.
  • Proficiency in a foreign language is a plus.

RESOURCES PROVIDED

  • Training and the facilitation team.
  • Equipment and facilities for recreational activities.
  • Work attire.

JOB REQUIREMENTS

  • Contract: Fixed-term contract, Permanent contract, Work-study program
  • Location: France
  • Compensation: Pay scale under the HPA Collective Bargaining Agreement (IDCC: 1631)
  • Availability: weekends and holidays

MAINTENANCE WORKER

JOB DESCRIPTION
Reporting to your immediate supervisor, you are responsible for maintaining the campsite. You may be assigned primarily to maintain certain facilities (restrooms, mobile homes, common areas), depending on the campsite’s internal organization.
MISSIONS

    • Ensure the cleaning and maintenance of the premises, mobile homes, and restrooms (depending on your assignment) by methodically following the work schedule and cleaning procedures.
    • Ensure that the premises are restocked with hygiene products.
    • Be careful not to damage any furniture, equipment, or surfaces during the cleaning process.
    • Follow all health and safety rules.
    • Report any malfunction or anomaly to the appropriate person.
    • Sort and dispose of waste by separating it into categories.
    • Maintain inventory levels of products, equipment, and supplies by reporting requirements to the next level up.

RESOURCES PROVIDED

    • Various Campsite Policies
    • Various Procedures for the Hosting Department
    • Materials and equipment specific to janitors
    • Cleaning Products
    • Work attire

JOB PROFILE

  • Experience in the relevant field is preferred
    • Be able to identify anomalies or malfunctions and report them to the N+1
    • Commitment to service and attention to detail
    • Autonomy, dynamism, and responsiveness
    • Self-control (stress management), the ability to communicate and handle conflicts diplomatically with both clients and colleagues
    • Punctuality

JOB REQUIREMENTS

  • Contract: Fixed-term contract, Permanent contract, Work-study program
  • Location: France
  • Compensation: Pay scale under the HPA Collective Bargaining Agreement (IDCC: 1631)
  • Availability: weekends and holidays

Maintenance Worker (Swimming Pool & Miscellaneous Maintenance)

JOB DESCRIPTION
Under the supervision of your manager, you will be responsible for pool maintenance, site maintenance, and grounds maintenance; you will also be required to perform various tasks throughout the campsite.
RESPONSIBILITIES

  • Ensure that the pool is opened and closed.
  • Monitor the pool area and ensure that the rules are followed.
  • Ensure that the pool area is tidied up and maintained after closing.
  • Perform a variety of technical tasks: carpentry, masonry, electrical work, plumbing, painting, mechanics, etc.
  • Manage and dispose of waste.
  • Perform repairs on the campsite’s facilities (replacing light bulbs, repairing locks, installing curtains, etc.).
  • Perform facility cleaning tasks (using a Kärcher, leaf blower, and picking up trash).
  • Maintaining green spaces: planting, mowing, brush clearing, pruning, and watering.
  • Help with handling and moving furniture or deliveries.
  • Ensure the delivery of equipment requested by customers.
  • Receive and inspect deliveries.
  • Follow the safety and hygiene guidelines related to the products and equipment used.

RESOURCES PROVIDED

  • Outdoor work.
  • Protective equipment provided.
  • Work clothes are provided and must be kept clean.
  • In-house training opportunities are available.

JOB PROFILE

  • Experience or skills in the maintenance and upkeep of green spaces.
  • Ability to perform a variety of technical tasks.
  • Good physical stamina and the ability to work outdoors.
  • Commitment to service, attention to detail, and organizational skills.
  • Punctuality and adaptability.

JOB REQUIREMENTS

  • Contract: Fixed-term contract, Permanent contract, Work-study program
  • Location: France
  • Compensation: Pay scale under the HPA Collective Bargaining Agreement (IDCC: 1631)
  • Availability: weekends and holidays